Frequently Asked Questions for Famillies
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Frequently asked...
A: A self-employed carer is an independent professional who provides care and support services to clients on a flexible basis. They work directly with individuals or families, rather than being employed by a care agency, allowing them to offer more personalised and consistent care. Different terms for a self employed carer include personal assistant and a private care worker, all the same role.
A: Unlike agency carers, self-employed carers manage their own schedules, clients, and services. This often means you work with the same carer every time, building trust and continuity, rather than having multiple carers assigned by an agency of which you have no control.
A: Services can vary but often include personal care, companionship, help with meals, medication reminders, daily chores and even support with hobbies or outings. It’s best to discuss your needs with the carer directly to see if they can meet them.
A: Start with trusted sources like the Professional Carers Network, where carers are vetted and supported. You can also ask for recommendations from people in your local area as great carers soon build a good reputation.
A: Yes, professional self-employed carers typically have public liability insurance to protect themselves and their clients. All carers who are emmbers of the Professional Carers Network all have gold standard insurance included in their membership.
A: Absolutely. Most professional carers will already have a valid DBS check (Disclosure and Barring Service). If not, they can apply for one, and you can request to see the certificate for peace of mind.
A: Payments are typically arranged directly with the carer. Some prefer bank transfers, while others may use invoicing systems. Always agree on rates and payment terms upfront. The usual practice is for the carer to invoice at the end of the month what they have worked that month and it is etiquette to pay the invoice within 7 days.
A: This depends on the arrangement. Some carers work with a backup partner or network who can step in if needed. Some family members prefer to be the back up plan so their loved one doesn’t have to have too many different people involved. Discuss contingency plans early to avoid surprises.
A: Many self-employed carers have formal care qualifications and years of experience. You can ask for evidence of their training or references to ensure they have the skills you need. ( But often it is the nature and personality of a carer that makes them exceptional, not the qualifications on paper they hold!)
A: Communication is key. If you’re not happy, have an open discussion with your carer. Most carers are happy to adapt their approach. If it’s not the right fit, you’re free to end the arrangement and find someone else. A great carer will also be happy to end things too, occasionally people don’t always ‘match’ well and it doesn’t necessarily mean it didn’t work, it just means you need to find a better match.
A: Self-employed carers offer flexibility, consistency, and a personalised approach. You’re in direct contact with the person providing care, which often leads to a better experience for everyone involved. It’s also often cheaper than a big care agency, a better service and your loved one will look forward to their care visits. In my eyes its a no brainer really!
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